Healthcare Safety Management Office
- About About
- Services Services
"Prioritizing Patient Safety in Healthcare Delivery"
The Healthcare Safety Management Office works to protect the safety of all individuals in our hospital - patients, their families, visitors, and staff - by developing safety protocols, organizing medical safety training, and coordinating with various committees. We utilize an incident reporting management system to analyze "near-miss" events and prevent their recurrence.
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Healthcare Safety Management Structure
Our safety management structure consists of the Healthcare Safety Management Committee, which comprehensively oversees hospital-wide safety measures, the Risk Manager Conference comprising staff from all departments who review healthcare safety practices, and the Healthcare Safety Management Office.
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Incident Report Collection, Analysis, and Response
We maintain a system where staff report near-miss incidents through incident reports. Based on these reports, we develop preventive measures and improve procedures to prevent medical accidents.
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Medical Safety Protocol Development
We regularly review operational procedures to ensure they align with current medical practices, creating and implementing more efficient and safer protocols.
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Staff Education and Communication
To enhance individual safety awareness and promote hospital-wide safety culture, we conduct medical safety training sessions and safety awareness rounds, focusing on education and communication.
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Patient Consultation Services
Our Medical Consultation Office on the first floor is available for patients and families to share concerns and feedback. Please feel free to visit us with any concerns or suggestions. We use this feedback to improve our services and ensure safe, comfortable care for all.
Hours:
9:00 a.m.–4:30 p.m. (Excluding weekends, holidays, New Year’s, and Foundation Day 3/13)
Services
- Medical consultation
- Inpatient/outpatient support
- Financial counseling and welfare program guidance
- General inquiries and requests
Director
Administrative Director
Consultation Staff
Medical social workers, clinical psychologists, medical safety managers, nurses, and medical affairs staff are available based on consultation needs.
*All consultations are strictly confidential
*We ensure consultations will not result in any disadvantageous treatment
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Opinion Boxes
Located on each floor of inpatient and outpatient areas (opened every Monday). Responses are posted on the bulletin board outside the first-floor Medical Consultation Office. We welcome your feedback.
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Healthcare Safety Management Staff
Director of Medical Safety Management:
Hospital Director
Medical Safety Manager (part-time):
1 position
Medical Safety Coordinator (part-time):
1 Head Nurse
Additional Staff:
Pharmacist (Medication Safety Manager), Clinical Engineer (Medical Device Safety Manager), Medical Affairs Staff, Administrative Staff
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Healthcare Safety Management Office Staff
Director of Healthcare Safety Management (concurrent role)
Hospital DirectorHealthcare Safety Manager (full-time)
1 Healthcare Safety ManagerAdditional Staff (concurrent roles):
Pharmacist (Medication Safety Manager)
Clinical Engineer (Medical Device Safety Manager)
Medical Affairs Staff
Administrative Staff
